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1.9

Some years back I provided my payment details to Badoo. I don't even remember what it was for.

I had no issues in the years since then. Just recently, while using their app, they charged me $170 !! They said it was for "lifetime premium" membership, and they refused to refund it even when I contacted them immediately after seeing the charge. Luckily my bank app notifies me immediately of any transactions on my card.

I have filed a chargeback with my bank, and they had to cancel my card to prevent any further unauthorized transactions. TL;DR Do not ever give Badoo your credit card details, and remove them immediately if you have.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $170.

Preferred solution: Badoo should stop defrauding people. My bank will handle the chargeback..

Badoo Meeting Network Pros: Functionality.

Badoo Meeting Network Cons: Fraud.

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BadooHelp

Hey Ava, Sorry to hear this. You can always reach us on @BadooHelp on any social media form and we will be happy to help.

Our payment plans are subscription-based meaning every time they run out they will automatically renew themselves.

Hope this helps! -BadooHelp

Ava Qmb
reply icon Replying to comment of BadooHelp

Your canned response doesn't even address my concern. I had to do a charge back and get a new credit card number, because of your fraudulent business practices.

This was nothing to do with subscription based payment plans. Your support was NOT happy to help. You told me that you had no intention of refunding the money, and that you intended to keep it.

You tried to justify it and make me feel like I was doing something wrong. Shame on you.

Guest

Im dealing with the same thing except my bank doesnt send me message of anything less than$2: so iv been getting 0.99¢- 1.99 exactly charges for monthes and didnt notice till now this has been going since 2018 its now 2019 and i cant find how to get them to stop

Caelum Zzg

Sou usuário do Badoo pretendo alterar o meu modo de pagamento via cartao Visa.

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